Complaints
At eThank Online, we are dedicated to ensuring a positive and respectful experience for all users. If something hasn’t met your expectations or you’ve encountered a problem with our tools, services, or content, we encourage you to let us know.
How to File a Complaint
To help us address your concern efficiently, please include the following details when submitting your complaint:
- Your full name
- Your email address
- A clear and specific description of the issue
- The date the issue occurred
- Any relevant screenshots or links (optional)
📧 Submit your complaint to:
info@ethank.online
What Happens Next?
- Acknowledgment – You will receive a confirmation email within 24 hours of your submission.
- Review Process – Our team will review your complaint thoroughly and objectively.
- Response – A formal response or resolution will be provided within 3–5 business days.
Confidentiality & Respect
All complaints are handled with confidentiality and professionalism. We value your input and are committed to using it to improve our platform and services.